Client handbook · version 1.0 · reviewed 25 October 2026

Your part, my part.

The 9 account guides below explain what may apply — not compulsory sign-ups. I help you through the setup and handle the technical work agreed in your quote. Choose what you are building below and the page draws your plan — or ask Vyra, who has read every line of it.

Vyra answers from this handbook only: every answer is a passage from it, with where it comes from. Nothing invented, and nothing you type leaves your browser.

Your plan

I’m building in , and .

Your steps
5
My steps
2
Account guides that may apply
4
Paid to others, the first year
£3.96
Before anything opens
An email address

Your plan, start to finish

A website, step by step.

Your site, on your own address. Most people start here.

  1. You

    You ask

    Request a build. A person reads every request — me — and answers with what it needs and what it costs, in writing.

  2. Me, meanwhile

    Points it at your site

    Your web address

    You

    You buy your web address. It takes about fifteen minutes.

  3. You

    You send me what goes on the site: your words, photos and logo.

  4. You

    Approves the design

    Design and build

    Over to me

    I design it and you say yes to the look.

  5. Me

    I build it, connect your address and test every form.

  6. Me, meanwhile

    Drafts them for your business

    Legal pages

    Over to you

    You read and approve your legal pages, and the site goes live.

  7. Me, meanwhile

    Runs it, if you choose Care

    Hosting

    You

    You keep it

    Everything is handed over and written down. Remove my access whenever you like — or keep me on for hosting and changes.

What can change the order. Usually in this order. It moves if the name you want is taken, or if words and photos take longer than planned — the build waits for them rather than guessing.

Nothing to get ready for a website. What other builds need first
Starting a company first? The steps in Jersey

These incorporation steps apply if you choose a company; they are not a requirement for every website. We confirm the right setup and any provider checks with you before work begins.

  1. Write the company’s rules The memorandum and articles: who owns the company and how it is run. The Registry needs a copy uploaded with the application.
  2. Certify your ID and address For each owner and director: a passport or Jersey driving licence, and a proof of address issued in the last three months — certified by a suitable certifier.
  3. Apply online, on myRegistry If you live in Jersey, you can apply yourself: upload the documents and pay £200 for the standard service, decided within five business days. The Registry publishes its own rules on who else may apply.
  4. Tax registration comes to you Revenue Jersey registers the new company and posts its tax number to the registered office. Most companies pay 0% company tax, but every company files a return, by 30 November of the following year.
  5. Each year, one statement Between January and the end of February, the annual confirmation statement: £220 including the government levy for a company that runs its own affairs. It costs more for each month it is late.
  6. Before it trades A business licence, and registration with the Information Commissioner once it holds customers’ personal data — both explained under Jersey, below.

I set up my own company this way, on my own, in October 2026 — no team, no office. Make every name and address on the forms match your documents exactly: when something differs, the Registry sends the application back to be fixed, and that costs days.

The keys you hold

In your name, with help from me.

4 account guides may apply to a website. Some are optional or depend on your scope. You keep ownership and recovery control; provider rules, verification and renewals still apply.

Other account guides — outside this selected build

Letting me in

Never send a password.

Where the provider supports it, invite my own sign-in with only the access the work needs. Otherwise, I guide you through the setup while you stay signed in. Never send passwords or recovery codes through this page or by email.

Web address (Cloudflare)
Manage AccountMembersInvite
DNS, this domain only
Web address (other registrars)
Their share-access feature, or the records I send
Records only
Business email
Nothing to share — I add records through the web address
None
PayPal
Account SettingsManage users
Only what the build needs
SumUp
You create the API key; we put it in place together
The key, never emailed
Google Business Profile
Business Profile settingsPeople and accessAdd
Manager
Signing service
Add me as a user
Signing only
Microsoft Store, App Store, Google Play
Invite me to your team
Builds and releases

What you pay, and who you pay

Every route, priced. One receipt, two payees.

Each choice shows what it costs before you pick it. The receipt adds up what you pay me and what you pay the providers yourself, in your own name — the first year, and every year after.

Your build
Where it is hosted
Your web address
Business email

Paid to me

  • Launch Page, from once£750
  • Hosting set-up once£150
  • Care hosting a month£49

The starting price on the price list. Your written quote is the price.

Paid to the providers, in your name

The first yearEvery year after
To me£1,488£588
To them£3.96£3.96
All in£1,492£592

Dollar prices are shown in pounds at $1.34 to £1 . Your written quote is the price for my part; the providers set theirs.

What the hosting gives you

Free is free. Care is the hosting and the work.

A host of your own runs the site on its plan; the rest is yours to arrange. Care and Care+ are me looking after it every month, from the price list.

Hosting plan comparison
Your own hostCareCare+
HostingOn their planIncludedIncluded
SSLTheir plan decidesIncludedIncluded
DNSAt your registrarIncludedIncluded
Uptime monitoring—IncludedIncluded
Content editsQuoted each time, as workone small content edit a month (up to 30 minutes)three small content edits a month (up to 30 minutes each)
Backups you can restore——Included
Priority response——Included
What it costsFrom free, paid to them£49 a month, £150 to set up£99 a month, £150 to set up

Credits

Money the big providers give new businesses.

Most of these are for businesses building software; a website for a shop or a service runs on the free plans above. Each is decided by the provider, on its own terms — read them before you apply.

Apply before you start building, not after. I should have applied for my own company’s credits much earlier than I did.

Who does what

The jobs around the build, side by side.

Your plan above pairs each step with its other half. These are the rest: the jobs that sit beside the build rather than in it.

  • Signs up, keeps the mailboxBusiness emailAdds the records
  • Claims and verifies itGoogle Business ProfileLinks it, keeps details matching
  • Says yesLaunchLaunches and hands over
  • Registers and renewsData-protection registrationYours alone
  • Registers where it appliesLicence, GST or VAT, taxYours alone

What I need from you

  • Your words — what you do, who for, your prices and your opening hours.
  • Your photos and your logo, the best versions you have.
  • Your web address — or we choose one together and you buy it.
  • The email address your website’s messages should arrive at.
  • Your business details for the legal pages: your legal name, address and data-protection registration.
  • Access to your payment account, if you take money online.

What I do

  • Design and build Your site, built to the Build Standard every build meets. What every build includes
  • Your legal pages Drafted for your business from your answers, for your review and approval — not legal advice. The Build Standard
  • Connecting your accounts Your address, your form email, your payments and your profiles, joined up through the access you give me. How you let me in
  • Launch and handover Launched and documented; on full payment you own the code, the content and the design, with a Build Receipt in writing. With every delivery
  • Hosting, if you want it Care or Care+ month to month — or host it anywhere you like. Hosting

Where you trade

Each island has its own rules.

Yours lights up; the others stay in reach for a business in more than one place.

Running a business
A business based in Jersey needs a business licence. A sole trader with the right to work, no staff and fewer than 8 hours’ work a week on average is exempt. You can trade under your own name; a different trading name is applied for with the licence. The Business Hub answers questions on 01534 444444.
GST
Register for GST once your taxable sales reach £300,000 over the last 12 months, or you expect them to over the next 12.
Data protection registration
Register with the Jersey Office of the Information Commissioner (JOIC) and renew each year — the 2026 window ran from 1 January to 28 February. The charge depends on your staff, turnover and the data you handle, and new bands were being consulted on, so check the JOIC’s current guidance.

Alderney has its own States; its data protection is the Bailiwick’s, below. For Alderney’s other rules, ask the States of Alderney.

Running a business
A sole trader registers with the Revenue Service for income tax and social security; a company is formed through the Guernsey Registry.
Data protection registration
Every business established in the Bailiwick that handles personal data registers with the Office of the Data Protection Authority (ODPA), sole traders included. From 1 January 2026: £62.22 a year under 50 staff, £2,488.80 from 50; registered charities register free.
Payments
Stripe does not take Guernsey-based businesses.

Sark has its own government, Chief Pleas. This page does not cover Sark’s own trading rules — ask the Sark Government office.

Data protection registration
The Bailiwick’s data protection law covers Sark: a Sark business that handles personal data registers with the ODPA, on the same fees as Guernsey.
Payments
Stripe does not take businesses in the Crown Dependencies.
VAT
Register for VAT once taxable turnover passes £90,000 over the last 12 months. Check gov.uk before relying on it.
Data protection fee
Most businesses that handle personal data pay the Information Commissioner’s Office (ICO) a yearly fee: £52, £78 or £3,763 by size, since February 2025. The ICO’s fee checker says which applies.
Payments
Stripe takes UK businesses, alongside the providers above.

Data protection

The law that follows your customers’ details.

  • JerseyData Protection (Jersey) Law 2018JOIC
  • Guernsey, Alderney, SarkData Protection (Bailiwick of Guernsey) Law, 2017ODPA
  • The UKUK GDPR and the Data Protection Act 2018ICO
  1. Register

    In each place above, a business that handles personal data — customers’ names and emails count — registers with its regulator, and in most cases pays a yearly fee.

  2. Say what you collect

    Your privacy policy says what you collect, why, who sees it and how long you keep it. Your legal pages do this for your site; tell me about anything else you collect.

  3. Answer requests on time

    When someone asks for the data you hold about them: within 4 weeks in Jersey (always 28 days), and within a month in Guernsey and the UK (to the same date next month, 28 to 31 days).

  4. Report a breach within 72 hours

    If personal data is lost or exposed and people could be harmed, tell your regulator within 72 hours of finding out (3 days, weekends included) — even before you know everything.

  5. Data can travel

    The European Commission treats Jersey and Guernsey as giving adequate protection, so personal data can flow between them and the EU without extra paperwork.

Why it is yours

Not a favour. The law, their rules, and who holds it.

The law

PaymentsYour customers’ money goes into your account, never through mine.Your money, your payouts and your customers’ card details stay between you and the provider.

A payment account belongs to the business it is opened for: whoever opens one for a business must have authority to act for it, and accepts the provider’s terms on the business’s behalf. And in Jersey, a business of receiving and sending on other people’s money by electronic means is money service business, which the Jersey Financial Services Commission regulates and registers. An account in your name keeps your money out of anyone else’s hands — mine included.

Your customers’ dataYou decide what happens to your customers’ data, so the law puts it in your name.You stay in charge of your customers’ data. When I host your site, my Terms make me your processor, with a 72-hour breach notice and your data returned or deleted when we finish.

Under Jersey’s data protection law the business that decides why personal data is kept is its controller. Anyone working on that data for it is a processor, who acts only on the controller’s instructions, under a written contract. Every controller and processor established in Jersey must register with the Jersey Office of the Information Commissioner — not registering is a criminal offence.

Their rules

Phone appsApple wants your app to come from you.Your app, its reviews and its downloads stay with your business, whoever builds the next version.

Apple’s App Review Guidelines reject apps made with a template or an app-making service unless the business whose content it is submits them, and say such services should not submit apps for their clients (rule 4.2.6). Apps in regulated fields — banking, healthcare and the like — must be submitted by the business itself (rule 5.1.1(ix)).

Google Business ProfileGoogle lets only you, or someone you authorise, run your profile.Your reviews and your place on Maps stay yours. I am added as a manager, and removed with one click.

Google’s rules say only business owners or their authorised representatives may manage a Business Profile. A representative must never claim one without the owner’s express consent, and must work with the owner to verify it; Google can take ownership away when a business says an agency is no longer authorised.

Who holds it

Web addressWhoever is named on the address holds it.If you ever change who looks after your site, the address goes with you. There is nothing to ask anyone for.

A web address is registered to a named holder, the registrant, and the registry’s terms are an agreement with that holder — for .uk addresses, Nominet’s. Registered to you, it is yours to renew, move, or point wherever you like.

Windows certificateYour app should say it is from you.Every copy of your app tells Windows, and the people installing it, that it is yours.

A signing certificate is issued to a business whose identity has been checked, and Windows shows that business as the app’s verified publisher. Signed with a certificate in someone else’s name, your app would say it came from them.

Ask any agency, including me

Six questions, and the answers you should get.

Whose name will my web address be registered in?
Yours.
Whose account will my customers’ payments go into?
Yours. I never touch the money.
Whose developer account will publish my app?
Yours.
Who will be the primary owner of my Google Business Profile?
You. I am a manager.
Do I get the code and every account when it launches?
Yes — your deployed site, the code and your Build Receipt at handover.
If I leave, what do I have to ask you for?
Nothing. You remove my access; hosting is month to month.

If you ever leave

  1. 01Remove me from each account, from the same menu you invited me with — the table under “Letting me in” lists each one.
  2. 02Keep the code: it is yours, handed over at launch with your Build Receipt.
  3. 03Cancel hosting in writing at any time — it runs to the end of the paid month — or move it to any host and point your address there.

Sources

Every fact, where it came from.

72 sources, every link checked 8 November 2026. Something out of date? Tell me and it is fixed.

Ready when you are

Your part is ready. Mine starts now.

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