The 10:37 Protocol

Start a 10:37 request

Tell us who you are, what you do, what is getting in the way and what would help. Plain words are enough: a person reads every request.

  • Four short parts
  • Nothing technical needed
  • Saved as you type
  • Read by a person
Learn more Back to 10:37

Who are you?

So a reply can reach you, and so we know where you are: where 10:37 can work beyond Jersey is still being settled.

Who is this for?
Where are you based? optional

Only if you would rather talk than write.

What do you do, and who does it help?

A label does not decide it. What you actually do does.

In your own words, as you would tell a friend.

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0 of 1,800

A guess is fine.

What is getting in the way?

This is the most useful thing you can tell us. You do not need to know the technical answer.

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Things people have told us:

  • Parents cannot find fixture times.
  • Everything is scattered across Facebook.
  • Nobody can update our current website.
  • People keep calling us for information that should be online.
  • We have no website at all.
  • People cannot find the animals available for adoption.
  • Registration takes volunteers hours every week.

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What might help?

So we can see how much a yes would change, and whether there is a real date to meet.

What are you hoping for help with? optional

Not knowing is a fine answer.

If 10:37 cannot help, what would you do? optional

Read it, then send

This is exactly what a person will read. Nothing is decided by a machine.

Your request, as it will be read

From Your name

What we do

Not written yet

What is getting in the way

Not written yet

0 of 4,863 characters: it goes as one message

You confirm

And Alchemy’s side

  • A person makes the decision. No AI accepts or declines a 10:37 request.
  • If the work is accepted, scope is agreed before anything begins.
  • Any genuine third-party cost is explained before you accept the work.
  • There is no compulsory Care plan attached to a 10:37 build.
  • There is no religious test.
  • There is no obligation to repay Alchemy or to provide anything in return.

Your answers are kept in this browser as you type, so a closed tab does not cost you the request.

These details are used to receive, review and answer your 10:37 request. They are never sold. See the Privacy Policy and Terms for how Alchemy handles and retains them.

After you send

A person reads it. You hear back.

  1. We receive it

    You get a reference, and a copy of what you sent by email.

  2. A person reads it

    No model accepts or declines anybody through 10:37.

  3. You hear back

    A question if something is missing, a yes (eligible), or a no with the reason.

  4. It is not forgotten

    Eligible is not a build starting. While it waits, you hear from Kieran about once a month.

  5. Then a start date

    When it is ready to build, you are told the date. Scope and real costs are agreed before work begins.